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Contact Backpackers World | Online Travel Agency

Whether you're ready to book, still in the dreaming stage, or just have a random question at 11pm: we're here for it. Our team are real travellers who've done the trips, so you're not talking to a call centre script.

Drop us a message using the form below and we'll get back to you within 1 business day.

Expert Travel Support & Global Hours

We operate 100% online, so we’re wherever you are. Our team is available during the following hours to help you plan your next adventure:

New Zealand Support: Monday to Friday, 9am - 5pm NZST
Australia Support: Monday to Friday, 9am - 5pm AEST

Explore Backpacker Tours & Adventure Travel

Not ready to reach out yet? Have a look around and see what calls to you:

East Coast Australia Packages
New Zealand Tours
Bali & Asia
Fiji
Current Deals
Design Your Own Trip

Backpacker Travel FAQs & Trip Planning

Can you help me customise a trip?
Absolutely. Half our bookings are people who want something a bit different from the standard tours. Tell us your dates, budget and bucket list and we'll put something together.

How far in advance should I book?
For peak season (Nov–Feb) we'd say at least 6-8 weeks ahead. Outside peak you've got more flexibility, but the good tours do fill up. Earlier is always better.

Do I need travel insurance?
Yes, we strongly recommend it for all trips. 

I'm travelling solo, is that okay?
100%. Most of our tours are specifically designed for solo travellers. It's honestly one of the best ways to meet people.

I sent a message but haven't heard back, what's up?
Check your spam folder first! If it's been more than 1 business day and nothing's there, flick us a DM on Instagram and we'll sort it out.

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